How we collect, use, and protect your personal information
At Dilmach CRM ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our customer relationship management platform and related services.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
We collect information you provide directly to us, including:
We automatically collect certain information about your use of our services:
We use the information we collect for various purposes, including:
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users. These providers are contractually obligated to keep your information confidential and secure.
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.
We implement industry-standard security measures to protect your personal information:
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.
You have certain rights regarding your personal information:
To exercise these rights, please contact us at privacy@dilmach.com. We will respond to your request within 30 days.
We use cookies and similar technologies to enhance your experience and analyze platform usage. You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.
We use the following types of cookies:
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including standard contractual clauses approved by relevant authorities.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and sending you an email notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@dilmach.com
Address: Çınar Cad.No:22/B Büyükada TCKN: 31053704880
ADALAR/İSTANBUL
Data Protection Officer: dpo@dilmach.com